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Leadership lessons from a top entrepreneur
The Silicon Valley entrepreneur and Starbucks (SBUX) board member shares the leadership lessons she learned at the Fortune Most Powerful Women Summit. By Clara Shih, founder and CEO of Hearsay Social This October, I attended the Fortune Most Powerful Women Summit in Washington, D.C., and spoke on a panel with three other women under age 40: Warren Buffett's financial assistant Tracy Britt Cool, Cinnabon President Kat Cole, and SunRun founder and CEO (and my Standford classmate) Lynn Jurich. Fortune's Leigh Gallagher moderated the conversation, which covered all kinds of inspiring and helpful leadership lessons. Here are a few highlights I gleaned from my co-panelists: Inexperience isn't always bad. Jurich's lack of experience in the solar and energy industries freed her to ask "dumb questions." (Jurich's company installs solar power systems in residential and commercial properties). This turned out to be quite smart. She was able to create her company's energy-focused mission with a fresh perspective because she wasn't weighed down by expertise -- and the assumptions that often come with it. Details and depth matter. Cool met her future boss, Buffett, when she was an undergrad at Harvard and organized a group visit to Berkshire Hathaway's (BRKA) Omaha headquarters. Most students are in and out within the day, but Cool and her group stayed for several days to get to know Buffett's businesses. It's okay to fail. Cole talked about the importance of risk-taking -- and how different industries tolerate failure to various degrees. She reminds her Cinnabon employees that they "make buns, not bombs." No lives are at stake when a batch doesn't turn out. It's okay to fail. That's how we get better. Respond to discrimination with grace. Gallagher asked if any of us had felt discriminated against in our careers or school years due to age, race or gender. I shared my philosophy that you can't control what other people assume about you, but you can control how you react. It's usually most constructive to give people the benefit of the doubt and respond with grace. Following our panel, I caught up with two Silicon Valley friends who are under-40 influentials. Wildfire (GOOG) CEO Victoria Ransom (left) and Instagram (FB) director of operations Emily White (right) joined me, fittingly, for an Instagram. Filed under: FORTUNE MPWomen, Most Powerful Women, Postcards | About This Author  Patricia Sellers Editor at Large, Fortune Pattie Sellers has written some of Fortune's most talked-about cover stories, including "Oprah's Next Act," "Can Meg Whitman Save California?" "The $100 Billion Woman" (Melinda Gates), "MySpace Cowboys," Martha Stewart ("I cannot be destroyed"), Ted Turner ("Gone with the Wind") and Oprah Winfrey ("Oprah Inc."). Since its launch in 1998, Pattie has helped oversee Fortune's "Most Powerful Women" cover package. Subscribe: RSS feed | email newsletter Sign up News Breaking Financial News Be the first to know when there is breaking financial news with timely alerts delivered straight to your inbox. Markets Captain's Blog FORTUNE managing editor Andy Serwer keeps tabs on Wall Street. Market Briefing A complete roundup of each day's trading activity. The Term Sheet Receive Fortune's newsletter on all the deals that matter, from Wall Street to Sand Hill Road. Technology Careers Personal Finance The Help Desk Tips for saving and spending smarter. Ask the Expert Our readers toughest market questions answered every Friday.  | ||
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Thursday, November 7, 2013
Postcards: Leadership lessons from a top entrepreneur
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